Refund and Return Policy

RETURN AND REFUND POLICY

Thank you for your purchase.

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund

Please see below for more information on our return policy.

1) Standard Return Policy

- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

- All returns must be postmarked within 30 days of the purchase date

2) How to Return an Item

- To return an item, please email customer service at artbaghoangha@gmail.com to your order number

- Place the item securely in its original packaging and and mail your return to one of the following addresses is accepted

    + United State: 1933 Milton rd apt 1,C harlotte, NC, 28215,

     Or:

    + Vietnam: BD2 Apt , Hưng Vương 3 , Nguyen van Linh Str.– Dist 7– Ho chi minh 700000 – Vietnam

- Please note, except that the reason that you received damaged goods or products that did not match your order will be supported by us for shipping fees, in other cases you will incur shipping charges for returns

3) Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

4) Refund

- Once we receive your item, you’ll be automatically refunded on your original payment method within 3 business days.

- Please remember it can take some time for your bank or credit card company to process and post the refund too.

- If more than 15 business days have passed since we’ve approved your return, please contact us at bnhaihb@gmail.com.